Gold Star Foods - Healthy Choices, Efficient Solutions
Gold Star Foods Inc. "Gold Star Foods" began operations in 1966 as a distributor of meat products primarily to coffee shops in the Los Angeles area. "Gold Star Meat Company", a family owned business, was purchased in 1978 and under new ownership the focus of the business shifted from restaurants to Southern California School Districts. To better reflect the image of a changing inventory, the name was changed to "Gold Star Foods" in 1983 and most recently to "Gold Star Foods Inc". Since 1978, Gold Star Foods customer base has grown to over 300 school districts throughout the Southwest. As a result of our commitment to excellence, we have been recognized nationwide by the United States Department of Agriculture and the American School Food Service Association as one of the outstanding food service distributors to school districts.
A leader in the provision of School Nutrition Food and Supplies, Gold Star is widely considered one of the United States' premier processed commodity distributors. Our founder's vision became a system where school food operations can order and use commodities just like commercial products. The result? The children have products that are appetizing and the districts can utilize government subsidies. Gold Star Commodity Programs have grown to supply all items used in school meal programs:
- Fresh and Frozen Bread
- Paper & Supplies
Loyal Customer Service Representatives:
When you place an order with the Gold Star Foods customer service representative assigned to your account, you can rest assured that you will receive the quality items you need, when you need them. Gold Star Foods customer service department carefully reviews each order to insure complete accuracy. Your customer service representative will personally see to it that the inventory is in stock. Under rare circumstances where there may be a shortage of inventory, your customer service representative will phone immediately to advise you of the shortage. If you choose to substitute the item, your customer service representatives will process the order right away. If, on the other hand, you would rather purchase the shorted item elsewhere, Gold Star Foods will make the arrangements for you to do so. The choice is yours!
The Gold Star Foods drivers are another vital part of the customer service equation. Our drivers not only deliver your items on time, they are happy to unload your order in the proper place you designate. Moreover, each Gold Star Foods driver will treat you with courtesy and respect.
- All drivers require Commercial A or B Licenses
- Drivers are drug and alcohol tested upon initial employment and randomly
- Must maintain a good driving record
- As they all work exclusively with schools, all drivers are participate in extensive third-party background checks
Modern Warehouse Facilities:
Although our customers may never see it, our warehouse facility is a piece of the puzzle that significantly elevates our level of customer service. Gold Star Foods facility has 36 loading doors adjacent to 260,000 square feet of incredibly clean, pest free space that is racked and managed by experts. The Gold Star Foods team works daily with an advanced pick and pull system that insures complete accuracy when your order reaches your door.
Modern Truck Fleet:
Gold Star operates a state of the art fleet of high efficiency trucks. These vehicles range in size to accommodate all types of deliveries to school facilities. All refrigeration units comply with Federal and State standards. Gold Star also offers multiple temperature trailers that can accommodate FROZEN, REFRIGERATED, and DRY goods all at the same time.
Food Safety, Product Recall, & Bio-Security:
Keeping students safe is our primary role. At Gold Star tremendous investment is made to ensure the integrity of the products we deliver. HACCP is not a buzz word, how we manage your goods through our system to your door. Using outside, third party companies, our systems are evaluated and graded to make sure the systems are in place and working. Food integrity also requires that food security systems are in place as mandated by industry best practices and USDA Biosecurity requirements.
Gold Star Foods has a comprehensive product recall system, with this trademark system, Gold Star has complete claim of delivery accountability.